Regisration Problems

[JimmiOO]

Hi can anyone help me with this. On my forum when people try to register it asks for you to tick a box to agree, but even when people tick the box its is saying they have decided to to agree. Any ideas how to fix this

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I have noticed when i go into vbulletin option all options and try to save anything it just crashes out

[Lynne]

If you create a new style with no parent (Admin CP > Styles & Templates > Style Manager > Add New Style) and set that to default and register using it, do you still have the same problem?

[JimmiOO]

no that doesnt fix it

[Lynne]

I just went to the site in your sig - http://www.channelislandsforum.co.uk/ and hit Registration and did not tick the Agree box and got "You have chosen not to accept the forum rules, so registration cannot continue.

Click here (http://www.channelislandsforum.co.uk/) to return to the main forums page, or click the 'Back' button on your browser if you now want to agree with the forum rules."

[JimmiOO]

yes i know, anyone know what is causing this?

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even when you tick the box it says that

[Lynne]

Have you made any modifications to the register.php page? Perhaps try reuploading that. Also, try turning off your plugins and see if that fixes the problem.

[JimmiOO]

will give it a go, the only think i have done is update my vbSEO nad sitemaps

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I disabled them and still the same

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I can manually set up a user from the cp

[Lynne]

Did you disable them in your config.php file or from the admin cp? Try disabling from the config.php and using the default vbstyle and see what happens.

[Opserty]

See: Help! I've broken my board! (http://www.vbulletin.com/docs/html/disable_plugins) for a way to quickly disable all modifications.

After disabling your modifications, test again. If it still does not work, create a new style with no parent style and with your modifications still disabled test again.

Finally, reupload all non-image vBulletin files and test again with the default style and modifications disabled.

[JimmiOO]

I disabled all my plugins and still getting the problem. When i go to Admincp/vboptions and click on all options. If i make any changes and click save it just hangs and does not save. Any ideas?

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I have noticed when i go to the vbulletin options in the cp, every option saves except


Site Name / URL / Contact Details

and the

Thread Display Option ( Show Thread )

When i click save on them 2 it just hangs and does not save. Im not sure why, any idea?

[Lynne]

Have you checked your site error_logs? This is beginning to sound like a server issue.

[JimmiOO]

Hi Lynne

No i have not tried them yet, where do i find them? admin cp?

And thanks for your help so far im sure we will suss it out, you may be right, it could be a server problem.

[Lynne]

The logs are usually located on your server in the folder "/home/yoursitename/logs" You cannot get to them via your admincp.

[JimmiOO]

Ok i had a look at the log and had a few errors there from 2 weeks ago, i think that was when i was updating one of my mods, this problem only started 2 days ago, but im a bit puzzled as i did'nt do anything.

[Spank]

have you done as suggested and reuploaded all of the none image files?

[JimmiOO]

Yes i have uplaoded and overwriten all the files i have now unistalled all the mods that were showing up in the Diagnostics -> Suspect File Versions options and i am now getting this error

Forbidden
You don't have permission to access /register.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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CHMOD Prob? what should that be set to?

[Lynne]

Check the permissions on the register.php file. Mine is 644.

[JimmiOO]

Mine is 644 too

[Lynne]

It's working for me. Perhaps you need to clear your cache.

[JimmiOO]

Yes its working now, support gave me this thread

http://www.vbulletin.com/forum/showthread.php?t=197290

I shall be contacting my host to give them a few choice words

Thanks very much for all your help