Contact us Thread

[Shishir]

This is my first Mod, so please go easy on me. :)

Information:
The idea for the mod came from various requests on the mod request section. I also liked the idea. So went through the process and compiled the codes that does the job. I am new to vB, and so not very familiar with the codes. So it is very simple and no option Mod. You have to manually change the ForumID in the plugin section. In future I hope to add a option in ACP so it becomes easier. For now, just Enjoy!

Update:
First major update is here. Now you can manage the forum ID from the ACP and can on or off the hack. And another update made. Now able to send the form as a PM. You can control the username from ACP and can use either Thread or PM or Both or None. :D

I was busy with my forum recently, so could not provide the Update sooner. But I think I can be spared. New features see a reply mail being sent to the mail sender and instead of username in the PM, it uses User ID for flexibility. But doing this, I lost the multiple PM send option. I think I need to work on that a bit. But for now here goes the latest development.

Features:

Submits the Contact us form as a Thread in a forum you specify. The body part of the thread is the exact message that you get in the mail.
Option in ACP to control forum id and hack on/off.
Option to PM the Form.
Sent a Email confirmation to sender.


Projected Addition: (future update)


Install instruction:
==> Import XML file (as product): AdminCP > Plugins & Products > Manage Products > [Add/Import Product]
==> Go to: AdminCP > vBulletin Options > vBulletin Options > Contact Us Thread Option and Change the options to your preference.

Upgrade:
==> Simply uninstall the product and reinstall. Uninstall is must, since there are some changes in Phrases.

Current Version:
1.2.0

Change Log:
1.0.0 - Initial Release.
1.1.0 - ACP integration.
1.1.2 - PM the Form to a staff. (then where is 1.1.1??? Simple. I don't like Nelson (http://en.wikipedia.org/wiki/111_(number)), 111 :D)
1.2.0 - Reply mail to sender.

Due to my work load, I could not check this version to the end limit. So minor bugs might pop up. I would like to see feedback so I can correct them.

If you want to send the mail in HTML format, then you can use my other Mod as well, HTML Emails (https://vborg.vbsupport.ru/showthread.php?t=187790)

If you like this hack please click INSTALL (https://vborg.vbsupport.ru/vborg_miscactions.php?do=installhack&threadid=186926).

[Forum Lover]

First installed.

[dadoc]

It would be good if you could provide a screen shot
and in the description it does not really say what this mod does

I can kind of understand what it does but I was thinking that you would create a bit more interest for this mod if you could see it and explain it better

I am thinking of installing it but I need to see more

Thanks

[Q-v-n-s-Q]

It would be good if you could provide a screen shot
and in the description it does not really say what this mod does

I can kind of understand what it does but I was thinking that you would create a bit more interest for this mod if you could see it and explain it better

I am thinking of installing it but I need to see more

Thanks


basically when visitor contact you via the contact us page, instead of sending mail to your e-mail this mod will only send to a forum.

example: category name: oursite
your forums in the category: help, chat, ect

put the id of which forum you want the thread starting at ( help, chat forum )

get the forum id from Forums & Moderators - forum manager click on a forum it will show you the id.

thanks

[Shishir]

Thanks Q-v-n-s-Q. I was about te give the same reply. Really appriciate your post. :)

Now, for some strange reason, I cannot visit my own Forum. The forum is up, everyone in the world can visit. But I can not, may be to my ISP problem. I am looking into it. So, strangely, this Mod is not yet installed on my server. So, can't provide the screen shot just now. Hope to add that very soon though.

BTW, there is no screenshot needed, I guess. :D This just creates a thread in a specific forum. So there you go.

Shishir

[Q-v-n-s-Q]

avoid guest and member to view your page:

Forums & Moderators - Forum Permissions this will be better, because you don't want other peoples to see the ip address.

[veenuisthebest]

hey shishir, can it be something like sending a PM to a userid instead ??

Thanks

[Internetcafe]

Works well .. thanks Shishir

Clicked install.

[Shishir]

hey shishir, can it be something like sending a PM to a userid instead ??

Thanks

I guess its very much possible. Let me work on that and let you all update soon. :D Thanks for the idea.

@Internetcafe, Thanks for the comment.

Shishir.

[Q-v-n-s-Q]

very nice updated :) just waiting for the pm addon, thanks

[lstintxs100]

Thanks. It still sends to my inbox but that is a good thing.

This way it sends it to a forum as well as emails me the information to archive.

good job.

[TimberFloorAu]

Now, for some strange reason, I cannot visit my own Forum. The forum is up, everyone in the world can visit.

Shishir

start>run>cmd

ipconfig /flushdns

or in Vista rightclick Command Prompt > run as administrator

ipconfig /flushdns

:)

[Shishir]

start>run>cmd

ipconfig /flushdns

or in Vista rightclick Command Prompt > run as administrator

ipconfig /flushdns

:)

Buddy, It worked.:erm: How I forgot to do this? :p

Thanks for the help.

Now, I am working on the PM thing. Hope to make the update in a few days. Thanks to those who liked the Mod and to those who didn't as well. :)

Shishir.

[dinodonk]

feature requested : reply to email sender

[Shishir]

feature requested : reply to email sender

Added your request to Projected Addition. Thanks for installing and comment.

Now able to send PM and control that from ACP.

Shishir

[Momin]

Cool MOD shishir. Congratulations...

INSTALLED.

But i need more then one user reveived that by PM. Please mind this on your next update.

[Shishir]

Cool MOD shishir. Congratulations...

INSTALLED.

But i need more then one user reveived that by PM. Please mind this on your next update.

Thanks for your interest.

It's simple. Just enter the names in the username box seperated by ';'. Like admin;shishir etc. It will sent to them as well. I'll update the Description text with the next update. Mail to the sender is almost done and on test now. Soon will update that.

Shishir

[dadoc]

Thanks for the reply Shishir,

I will be installing this

[Scandal]

Installed!
But the email address doesn't appear in the new thread :(


Continue the good job. :)


-petros

[digicom]

thanks installed

[Classico]

Installed!
But the email address doesn't appear in the new thread :(


I have the same problem for the guests.... Is there a way to solve it?

But it is great plug-in. Thanks Shishir!! :)

[Koroku]

Instead of having to do a username for "User who should get the PM.", could you do UserID?

We occasionally change usernames and wouldn't want it to bork :s

*installed

[Shishir]

thanks installed

Thanks buddy.

I have the same problem for the guests.... Is there a way to solve it?

But it is great plug-in. Thanks Shishir!! :)

Can I have a screenshot? Do you have your IP Logging off? Cause I tested on several sites and can't create the error. Please a bit more info.

Instead of having to do a username for "User who should get the PM.", could you do UserID?

We occasionally change usernames and wouldn't want it to bork :s

*installed

Good Idea. Will try to imply that in the next Update.

[Classico]

Installed!
But the email address doesn't appear in the new thread :(


I have the same problem for the guests.... Is there a way to solve it?

But it is great plug-in. Thanks Shishir!! :)

Hi Shishir,

The new thread that is created doesn?t include the email adress that the sender puts on the contact us (https://vborg.vbsupport.ru/sendmessage.php) form.

The contact us (https://vborg.vbsupport.ru/sendmessage.php) has this fields:


Your Name :
Email Address :
Subject
Message:


Only the email adress does not appear in the thread.

But it is a great mod!!Nice Job!! :)

[Shishir]

Do you see the Email address in the body part of the mail that sends at the time of submitting. Cause it does just takes the Mail Message body part and sends it in the thread.

Shishir

[Classico]

Yes, in the mail that i receive it i see it but not in the tread.

But that is a detail... The mod is great! Thanks. :)

[Shishir]

So after a few days on recess, I have the new Update. Hope you like this one as well.

BTW, I intend to have some feedback, since this one is not tested to a high level, due to my pressure. :(

So then, enjoy the release.
Shishir

[Momin]

Hmm good one shishir,

Lets DL your last update.

[Forum Lover]

barud mama, barud.

[dinodonk]

thanks for new mail reply feature!!!!

can you override these setting "Receive Email from Other Users" and "Allow Users to Email Other Members" so i can email sender using VB sendmessage.php

[lazytown]

Seems to work well - thanks!!! And the fact that it works with spam prevention makes it one notch above the "form hack."

-vissa

[Shishir]

Thanks for the inspiration. :D

Shishir

[realmr]

what happens if the user replies to our posted reply ? Will it get posted on the same thread or will it go to our inbox ?

[Shishir]

Well, the Contact Us form is posted as a thread. So the next reply should be a Post in the same thread, I guess. :D

No, seriously, I guess you do not want to post the Contact Us in an open Forum, do you? I set that in my Admin Permitted section. So there is no chance of other posting. Anyway, it will be a Normal thread as soon as it is posted.

Shishir

[Alfa1]

So that would leave the conversation broken. Part of it would be in the thread, while the rest is in your email inbox. It would be awesome to get new emails in new posts, but without email integration it seems incomplete to me.

[transparent]

Excellent hack! Thank you:)

[momo2]

i have a huge forum, can i add id's 1,2,3 like that ? or only one Forum id can used ?

ps: i do not see it anywhere, i used a test id and did not see this hack option anywhere..

[SoftWareRevue]

Is this going to be portable to vB 3.8? (I have 3.6 and plan on warping straight to 3.8)

[ragtek]

If not, you could try https://vborg.vbsupport.ru/showthread.php?t=210866 ^^

[SoftWareRevue]

I actually looked at that one first, then followed your link to this thread. :)

Screenshots or more documentation would have helped yours. ;)

[Alexey?]

Installed
nice stuff

[Shishir]

Is this going to be portable to vB 3.8? (I have 3.6 and plan on warping straight to 3.8)
As far as I know, tihs is compatible with 3.8, since it uses very Basic hook and plugin does the rest. It's working on my 3.8 board smoothly. :)

Shishir

[ShackMaster]

I am really not sure what purpose this hack serves without an email address included in the new thread/post.

No one else administrating or moderating can help respond if the Contact Us email is from an unregistered guest (which about 90% of ours are) and their email address is not included so that staff can respond to the inquiry.

Otherwise, you are just creating a useless thread/post.

Nothing here for me until you add that... it appears there are numerous request for the email address to be included in the thread, but it has not been added.

Our regular members very seldom use the Contact Us link... they usually just PM us.

UNINSTALLED

[Merjawy]

Great mod, I've been using it for a bit thanks...

lately I've been subject to spam through it though.. I get about 1 or two every other day

I have Q/A in place for registeration and also for Contact Us, box checked but still, they managed to get through this mod..

and it doesn't look like human from the look of it..

Thanks

[jluerken]

Hi Shishir,

thanks for the great addon, I really love it. Very good if you have more than 1 admin.
Is there a way to remove the board title from the thread title?
I know how my board is called and I want to have the title removed. ;)

Regards
jluerken

[Kadence]

I am really not sure what purpose this hack serves without an email address included in the new thread/post.

No one else administrating or moderating can help respond if the Contact Us email is from an unregistered guest (which about 90% of ours are) and their email address is not included so that staff can respond to the inquiry.
Agreed - the email address has to be included in the post for this to be truly useful.

Would also be cool if all such contact us messages could be posted in single existing thread, rather than creating a new thread for each one.

[jluerken]

Hi Shishir,

thanks for the great addon, I really love it. Very good if you have more than 1 admin.
Is there a way to remove the board title from the thread title?
I know how my board is called and I want to have the title removed. ;)

Regards
jluerken

I managed to change this. Our board title is very long and it was disturbing a lot so I removed it this way:

Change in the Plugin Submit Contact form as Thread line
eval(fetch_email_phrases('contactus', $languageid)); to
eval(fetch_email_phrases('contactusthread', $languageid));

Add 2 new phrases

1. contactusthread of Type Email Subject Text

Contact Us Form - $subject


2. contactusthread of Type Typ Email Body Text

Hello,

the following message was sent to you via the Contact Us form by $name ( mailto:$email ).

--------------------------------

$message

--------------------------------

Referring Page: $url
IP Address: $ip
User Name: $bbuserinfo[username]
User ID: $bbuserinfo[userid]
Email: $email


Thats it, title gone :-)
I don't know if there is an easier way to do it but this worked for me.

[Classico]

Hi!!

Does this work in VB4.0? ;)

Thanks

[Supramania]

Does this work in VB4.0? ;)

Anyone have an answer?

[Patiala King]

I think I should keep this for a reserve

[Wilfred1]

Can someone tell me if this is for ALL entries in the Contact Us.

I have in my Contact Us list:
Moderation
{1} Site Feedback
{email address} Office
and I just want the ones that select the Moderation subject to have a thread created

Thanks!

[NathanLedet]

Hi!!

Does this work in VB4.0? ;)

Thanks

Anyone have an answer?

I just installed it on 4.0.5 and it works just fine :)

[Crashh]

I install too. work great!

[tehbasmentdwell]

Installed and working on version 4.1.1, very handy hack!

[findingpeace]

This works flawlessly on 4.2.1 - thank you so much! GREAT for team administration, in conjunction with post reports -> new thread, and multiple user detection -> new thread.