sinfull
03-19-2008, 12:24 AM
<a href="http://www.powweb.com" target="_blank">www.powweb.com</a>
By all means avoid hosting with these guys.
It all started when I tested their "30-Day Money-Back Guarantee"
Two days later, I asked for a refund, unhappy with their services.
I get a "wait 3 days for your refund, we have deleted your hosting account with us" E-mail.
I waited 5 days, thinking it was a mistake, only to find out "They forgot to send it to billing"
I was told to wait 3 more days, I waited another 5, and called them up and they said "I escalated your account, you should receive an email in two days". - By this point, I'm more then angry with them, but accepted the extra two day wait anyway. I waited three days, and contacted them via Live Chat, for the to tell me to wait 3 days for another E-mail. - At this point, I'm rather pissed. So I'm sitting here three days after I was suppose to receive that last email, feeling like a total tool.
I'm out 70$ and I'm attempting to report this to Paypal to get my funds back.
So please guys, don't let this happen to you, and avoid them!
btw, I have chat logs of the live chat, and an email confirming they deleted my account, and proof of purchase. I'm thinking of taking legal action.
By all means avoid hosting with these guys.
It all started when I tested their "30-Day Money-Back Guarantee"
Two days later, I asked for a refund, unhappy with their services.
I get a "wait 3 days for your refund, we have deleted your hosting account with us" E-mail.
I waited 5 days, thinking it was a mistake, only to find out "They forgot to send it to billing"
I was told to wait 3 more days, I waited another 5, and called them up and they said "I escalated your account, you should receive an email in two days". - By this point, I'm more then angry with them, but accepted the extra two day wait anyway. I waited three days, and contacted them via Live Chat, for the to tell me to wait 3 days for another E-mail. - At this point, I'm rather pissed. So I'm sitting here three days after I was suppose to receive that last email, feeling like a total tool.
I'm out 70$ and I'm attempting to report this to Paypal to get my funds back.
So please guys, don't let this happen to you, and avoid them!
btw, I have chat logs of the live chat, and an email confirming they deleted my account, and proof of purchase. I'm thinking of taking legal action.