database error

[blueraider]

I discussed this with support at vb.com. basically i am trying to upload pics for a signature but when i change the pixels from 4 to 20 i get a database error this is what they told me There is no 'mgccustomusergroupperms' field in the default vB. This error
is from an add-on you installed. To fix this you will need to remove any add-ons,
including the changes thy mad. Otherwise you can try asking for help with this at
www.vbulletin.org. any suggestions. I would really hate to remove my addons

[Lynne]

You should post in the modification hack about the error and then hopefully they can help you get rid of it.

[bazzup]

its an error from mgc shoutbox here (https://vborg.vbsupport.ru/showthread.php?t=148472&highlight=mgc+chatbox)

[blueraider]

so do i basically disable the shoutbox or just edit the permissions

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i have it both in my forum and in my vbadvanced could that be it aswell

[Opserty]

Have you removed the modification file from the includes/xml/ folder?... This is a common problem a search would have shown you a possible solution, make sure you do one in future!

[blueraider]

searching is not a problem alot of times is the wording especially when you don't know whats going on.

[Opserty]

Stick the error message straight into google and you get results pouring out. But anyway back to the solution:
Have you removed the modification file from the includes/xml/ folder?
Did it work?

[blueraider]

yes it did, thank you very much for the help

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i upload the sig but now it doesn't show up:rolleyes: