Customer Number doesnt work?

[5th-Level]

When I'm installing vB, when I enter the customer number at the start of the installation it just refreshes and doesn't do anything. Why?

[snakes1100]

Installation questions should be posted at vbulletin.com

[Marco van Herwaarden]

Make sure you are using your customernumber and not the License-Id. Also make sure that you use the files downloaded for that customer account.

[5th-Level]

Those exact files?

[Marco van Herwaarden]

Ofcourse, which other files do you want to use then?