View Full Version : Usergroup problem--need help, FAST!
Ditzy.Britt
08-25-2007, 01:21 AM
Well I moved myself to a new group called "Owner"
And I made a mistake with the forum viewing options. Actually, a lot of mistakes. So I decided to just delete my usergroup and restart.
But I forgot to move me out of the usergroup into the Admin group.
So now it wont let me log into the ACP.
I have no clue what to do and I'm kinda freaking out.
Helppppp
Britt
Digital Jedi
08-25-2007, 01:22 AM
If I'm not mistaken, you'd need to open a support ticket in the members area to get the proper assistance.
Ditzy.Britt
08-25-2007, 01:24 AM
I did that but after almost an hour of waiting, i decided to try here.
Digital Jedi
08-25-2007, 01:30 AM
vBulletin support gets hit pretty hard on a daily basis. I'm not sure of the turn around time, but I'd imagine you'd be waiting far longer then an hour for assistance. They just get that many questions. I think the support ticket will still be your best bet though, because only there would you be able to prove your the site's administrator and they'd have access to all your account information. Mind you, I'm not trying to be discouraging, I'm just trying to give you realistic expectations.
EDIT: Unless Kirk Y shows up. LOL
Kirk Y
08-25-2007, 01:35 AM
Upload tools.php from the do not upload folder from the vB Package in the vB.com Member's Area.
Ditzy.Britt
08-25-2007, 01:59 AM
where do i upload it to?
Kirk Y
08-25-2007, 02:09 AM
The AdminCP directory.
Ditzy.Britt
08-25-2007, 02:23 AM
OMFG thank you soooo much.
I was worried I wasn't ever going to be able to fix that lol
Thanks Kirk you're a genius.
Pure freaking genius.
Kirk Y
08-25-2007, 04:19 AM
Thank the developers for the tool, I just knew its usage. ;)
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