Users are experiencing logging in issues

[dbirosel]

Here is a quote from one of my members:

Okay, so I log into my account either through www.caraudiojunkyard.com or www.caraudiojunkyard.com/forum, I input my username and password and it says Thanks for logging in. But then it shows I'm not logged in. If I select the Remember Me button and log in, I have to visit caj.com first and then click on Discussion forums, otherwise, if i go to caj.com/forum it shows i'm not logged in. It's kind of annoying to have to go to caj.com then click discussion forums. I'd like to just put caj.com/forum in my favorites and access it that way. I'm wondering, am I the only one having this problem? I've tried several computers and I have the same problem.

Anyone know what might be the problem? Thanks

[Kirk Y]

Sounds like a cookie issue.

[dbirosel]

it's not because of vbadvanced right?

[PureDesi]

cookie issue- not frm ur side but frm the member side..
ask him/her to clear the cookies....

[Kirk Y]

cookie issue- not frm ur side but frm the member side..
ask him/her to clear the cookies....
If other members are experiencing it, it could also be the way you've setup cookies in your vBulletin Options.

[dbirosel]

They cleared their cookies and cache and they are still having the problem. But...when they get into a thread to post, it logs them in.

Here's how my cookies settings look like:

https://vborg.vbsupport.ru/external/2007/07/17.jpg
https://vborg.vbsupport.ru/external/2007/07/18.jpg

[Dismounted]

Try to put .caraudiojunkyard.com for your cookie domain (make sure you include the very first "."). This is sometimes caused by accessing websites via "www." or no "www.".