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SuperTaz
07-16-2007, 08:04 AM
Hello,
Can anyone design a support ticket system for version 3.6.7? This is for if anyone on my site or elsewhere would have a problem with a server or database, etc, they can fill out a support ticket and submit it through my site. IF there already is a system, let me know. I may have overlooked it. Any help would be appreciated.

Thank you,

Warden-B-

jluerken
07-16-2007, 08:44 AM
You can use this one:
http://www.visionscripts.com/?page=products&productid=10

or buy the vBulletin Project Tool and modify it for your needs.
http://www.vbulletin.com/forum/project.php

SuperTaz
07-17-2007, 03:19 AM
You can use this one:
http://www.visionscripts.com/?page=products&productid=10

or buy the vBulletin Project Tool and modify it for your needs.
http://www.vbulletin.com/forum/project.php


I like that. Is there a download link or do I have to register to download it?

InTheBox
07-17-2007, 07:02 PM
Both of the above are paid scripts that you will need to purchase.

SuperTaz
07-18-2007, 04:11 AM
I just found that out. lol. It's ok. Thanks anyways.

G0F0RBR0KE
07-18-2007, 04:31 AM
Don't worry, someone will make one for free ;)

SuperTaz
07-18-2007, 05:50 AM
I hope so...I'll admit it, I'm cheap...lol

Brandon Sheley
07-18-2007, 06:01 AM
there is a free project tools hack here at the org. and a pro version of that hack for 10$

I'll try to find the thread

here
https://vborg.vbsupport.ru/showthread.php?t=150812

cheers
-Brandon

G0F0RBR0KE
07-18-2007, 07:14 AM
That a project, not a "Support Ticket System."

Although I manage to change that to "Support Ticket System."

InTheBox
07-18-2007, 12:36 PM
There is always this hack https://vborg.vbsupport.ru/showthread.php?t=94023&highlight=vbsupport although originally for 3.5 this does work somewhat in 3.6 it all depends on your needs. What doesnt work 3.6 with this mod is attachments and guest access to the support system.

I have requested permission from the original author to port that mod over to 3.6 to get it fully functional but I have not received a reply as of yet.