PDA

View Full Version : help


thenewuser
05-31-2007, 08:16 PM
I'm thenewuser on the vb official forums too. I'm still showing up as "unlicensed" here even though I entered my correct key and stuff.

Please fix this.

UltimateOreo!
05-31-2007, 10:32 PM
It takes a little while to register through the system. Give it time and it will show up.

Brandon Sheley
05-31-2007, 10:36 PM
should be set by tomorrow
make sure your vb.com email and vb.org email are the same ones.

cheers

kall
05-31-2007, 11:26 PM
thenewuser,

You are currently showing up as unlicensed.

To be able to download hacks and/or receive support here at vBulletin.org, we ask you to please click here (http://members.vbulletin.com/membersupport_priority.php) (vB-Germany users click here (http://members.vbulletin-germany.com/membersupport_priority.php), vB-Chinese users click here (http://members.vbulletin-china.cn/membersupport_priority.php)) and enter your email address, to show us that you are licensed. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

The update of your account can take up to one hour.

Thank you.

UltimateOreo!
06-01-2007, 12:53 AM
Lmao, thats the reason they are here!

Brandon Sheley
06-01-2007, 01:38 AM
ya knew it was coming ;)

kall
06-01-2007, 02:33 AM
Lmao, thats the reason they are here!
Indeed.

Personally, I would prefer to have a site's Staff tell me what was going on, rather than a whole screed of random people who aren't.

nexialys
06-01-2007, 10:19 AM
hopefully i'm not random...

ok, i'm handsome and cumbersome... DOH!

thenewuser
06-01-2007, 12:27 PM
Indeed.

Personally, I would prefer to have a site's Staff tell me what was going on, rather than a whole screed of random people who aren't.

Sorry, sir, I did that 2 days ago, and nada.

I own 3 keys, I'm not fibbing! :D

Snake
06-01-2007, 02:11 PM
Make sure your current license is not expired. ;)

thenewuser
06-01-2007, 02:48 PM
Nope, all 3 are available for updates. Did that about last November.

The vB people, are you the same guys? Anyway, were having trouble w/ my account too, but they fixed it on their end..

It still says I'm unlicensed.



=/

I got all weekend to script this site and add mods and I'd really like to be able to. :)

Dismounted
06-02-2007, 07:15 AM
Are you sure you entered your email address in priority support exactly as your vBulletin.org's one? (Case-sensative)

thenewuser
06-03-2007, 08:30 AM
Are you sure you entered your email address in priority support exactly as your vBulletin.org's one? (Case-sensative)

Yes, I've been told to contact the vB admins...