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View Full Version : Keeps Logging Out

deano6410
05-17-2007, 11:32 AM
I am being told that numerous members keep being logged out. Personally I can NEVER stay logged in when I visit the main page, but when I visit the forums I am always logged-in.

Any help would be greatly appreciated with this.

Dean
Dismounted
05-17-2007, 11:35 AM
Check your Cookie Domain
deano6410
05-17-2007, 11:40 AM
the cookie PATH is currently just /

It recommends / or forums/

The cookie domain gives two options (blank) and .mydomain.com

I believe it is currently using blank
as7aab
05-17-2007, 11:48 AM
are you sure that its not the auto loggout that is done if users didn't check the remember me box before signing in?
deano6410
05-17-2007, 11:50 AM
are you sure that its not the auto loggout that is done if users didn't check the remember me box before signing in?

Positive. I always tick that box, but it logs me out when I visit the main page.
as7aab
05-17-2007, 11:51 AM
Do you have more than one forum on your website?
deano6410
05-17-2007, 11:52 AM
Just one forum.

You can see for yourself...

www.mikafanclub.com

www.mikafanclub.com/forums

Thanks in advance
snakes1100
05-17-2007, 01:51 PM
If your being logged out, its normally a cookie issue & nothing more.

1. Make sure you wipe ALL the cookies from your browser.
2. Remove all sites from your cookie domain exception list in the browser as well.

What's in your cookie domain box in the admincp?
deano6410
05-17-2007, 01:57 PM
Here is a screenshot of my settings: Screenshot (http://www.mikafanclub.com/forums/images/fanclubscreen.GIF)

Does that help?
snakes1100
05-17-2007, 02:00 PM
Sure, you could of justtold me it was blank lol

Anyways, your issue is most likely your browser and the cookie, do what i said in my last post and restart your browser.
Dismounted
05-18-2007, 11:38 AM
You should set the Cookie Domain to .yoursite.com (note the first dot).
bhen13
05-18-2007, 11:54 AM
I've just found out that you need to see if your users are using a Zone Alarm and if they are tell them to disable it and ALLOW 3rd party cookies. The zone alarm, if installed, is a BIG problem..
snakes1100
05-18-2007, 01:26 PM
You do NOT need a cookie domain set, typically the only time you need to set the cookie domain is if you are running multiple sub-domains off the same account.

If any cookies are corrupt or not being accepted as in a zone alarm case of sessions, this will cause the logged out issue.