Got our License today but can't access any mods

[CoCo123]

Hi Guys,

im brand new to vbulletin.org and vbulletin.com. Me and my partner just bought our licence about 2-3 hrs ago. We also added our email address like the green txt above states.

But after a few hours the green txt that states:

"You are currently showing up as unlicensed. To download hacks and get support you will need to go to this(or this for vBulletin-germany users) page and enter your email address, to show you are licensed. (you will need to use your customer number and password to access that page). If you are not the license owner, you have to ask the owner to add your email addy into that field for you. For further info, please read our FAQ page."

is still showing up and not allowing me or my partner to download any mods or post in the restricted zone. We have check and double checked to make sure our email address in our vbulletin members area was correct. Anyone know what the problem may be?

Thanks and I look forward to using the vbulletin software. So far it looks AWSOME!!

Thanks,

A Little CoCo :cool:

[jackceltic1888]

Its got to be the SAME email as you signed up to vbUlletin with ;)

[CoCo123]

hi jackceltic,

Thanks but me and my partner have checked, re-checked, and re checked again to make sure the email address were correct. (even did a cut and paste just to be sure as well.) but still not working yet

[Delphiprogrammi]

the whole proces might take up to one hour .... also there can be only "one" licenced user and that's the person who payed for the licence.He can add your email to the priority support through so you can access hacks here and stuff.The person who payed for the licence needs to go here (http://members.vbulletin.com/membersupport_priority.php) and setup the emails (same as used for the purchase)

[Snake]

Make sure you have validated your account by clicking on the link that was sent to your email adderss. If you haven't already, then you better do it now.

[Marco van Herwaarden]

User is showing up as licensed, so i guess this is fixed.

[CoCo123]

oh yea! i contacted vbulletin.com and they took care of me. I think you guys for all your help!