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tehste
02-04-2006, 09:08 PM
Ok so I was wondering about this and I looked around and I didn't see any answers. Maybe I missed them somewhere... Anyhoos. With the whole plugin and product management system in vbulletin pretty much any hack can be made without actually hacking the files. So I am thinking do Vbulletin.com support forums that are not hacked but use the product system? If they do won't that be the first step towards killing vb.org?

Marco van Herwaarden
02-04-2006, 09:26 PM
Official support is not given for forums that use modfications. It doesn't make a difference if it is a template change, a code edit, or a plugin installed.

tehste
02-04-2006, 09:56 PM
Official support is not given for forums that use modfications. It doesn't make a difference if it is a template change, a code edit, or a plugin installed.

if that where the case. Why would vbulletin even include template systems and a product plugin system. You seem to sugges that vbulletin.com do not support your forum if you edit a template? That seems a little absurd.
They can of course refuse support if the product files are changed. But a plugin doesn't change a file. So if you are paying for the vb product and the support surely you should recieve the support for the product even if plugins are used.

An analog can be made with Avatars and Smileys. Do vb.com support forums with custom smileys?

Marco van Herwaarden
02-04-2006, 10:05 PM
if that where the case. Why would vbulletin even include template systems and a product plugin system. You seem to sugges that vbulletin.com do not support your forum if you edit a template? That seems a little absurd.If you ask for support, and there is even the smallest chance that your issue could be caused by a custom template, the first response will be to try with a new fresh default style.
They can of course refuse support if the product files are changed. But a plugin doesn't change a file. So if you are paying for the vb product and the support surely you should recieve the support for the product even if plugins are used.Since products are effecting the execution of the code (doesn't make a difference if the change is done by a direct file edit, or through some fancy database loaded plugin system) you will not get support if it could be related until you can reproduce the error with all plugins and modifications disabled.

Anyhow vb.org is not the place where you should discuss this. Better discuss it with the Support Staff at vb.com, since they will decide what they support and what not.

tehste
02-04-2006, 10:25 PM
If you ask for support, and there is even the smallest chance that your issue could be caused by a custom template, the first response will be to try with a new fresh default style.
Since products are effecting the execution of the code (doesn't make a difference if the change is done by a direct file edit, or through some fancy database loaded plugin system) you will not get support if it could be related until you can reproduce the error with all plugins and modifications disabled.

Anyhow vb.org is not the place where you should discuss this. Better discuss it with the Support Staff at vb.com, since they will decide what they support and what not.

Marcho this is all hypothetical. But if I had a plugin installed that messed up and I went to vbulletin.com they could tell me to disable the plugin and then could support me. Has the penny dropped yet?

If that work flow is adopted it starts to supercede the need for a hacking community to be detached from the vbulletin.com site.

I think it does need to be discussed here because I have a theory that vbulletin.com want to pull the plug on vbulletin.org :P

Borgs8472
02-04-2006, 11:52 PM
^ ^
people with hacked board have always used vb.com if they can persuade them that any bugs they have are not due to their hacks, because they can be duplicated on a fresh board. The plugin system just makes it even quicker to tell whether to blame the hack or not.

tehste
02-05-2006, 12:26 AM
To be honest I dont use vb.com as I dislike the whole holier than thou attitude some people have. And the staff / customer relationship just doesn't feel like a community. Maybe alot of people disagree but the customers are only their because of the product. Maybe I am being a little paranoid that vb.org will vanish.

Andreas
02-05-2006, 12:39 AM
But if I had a plugin installed that messed up and I went to vbulletin.com they could tell me to disable the plugin and then could support me. Has the penny dropped yet?
We could not only tell you to disable all Plugin before asking for support, you will be told to do so if there are problems.
If the problems does not disappear after disabling all plugins/using standard style&files you will get support.

This has always been the case: If you had problems with a hacked board, you had to use unmodified files before you can get support.
The plugin system just makes it a bit easier.

tehste
02-05-2006, 12:43 AM
We could not only tell you to disable all Plugin before asking for support, you will be told to do so if there are problems.
If the problems does not disappear after disabling all plugins/using standard style&files you will get support.

This has always been the case: If you had problems with a hacked board, you had to use unmodified files before you can get support.
The plugin system just makes it a bit easier.

How does what you said differ to what I said?

BamaStangGuy
02-05-2006, 04:34 AM
What are you trying to change with this thread?

Do you wish for vBulletin.com to support your problems that are caused by someone elses code and not theirs

or

Do you want them to remove the plugin system since they will not support someone elses code?

tehste
02-05-2006, 02:39 PM
What are you trying to change with this thread?

Do you wish for vBulletin.com to support your problems that are caused by someone elses code and not theirs

or

Do you want them to remove the plugin system since they will not support someone elses code?

uh... yeah neither.

I'm pointing out that the plugin system kinda makes vb.org obsolete. Well it will if vb.com allow plugins to be released on their site. Which would probably end the relationship between vb.org and vb.com. Does no one see this?

Marco van Herwaarden
02-05-2006, 07:37 PM
Well it will if vb.com allow plugins to be released on their site.
Who said that??

vBulletin.com does not support modifications. Modifications wil still be released and supported here at vb.org.

C.Birch
02-05-2006, 08:24 PM
vb are not ipb, they dont plan on kicking there hacking site out of the way and then start selling addon's like ipb did.

BamaStangGuy
02-05-2006, 10:44 PM
uh... yeah neither.

I'm pointing out that the plugin system kinda makes vb.org obsolete. Well it will if vb.com allow plugins to be released on their site. Which would probably end the relationship between vb.org and vb.com. Does no one see this?

Uh vb.com doesnt support plugins so why release them on their sites.

Logikos
02-06-2006, 07:11 AM
tehste, the plugin system will not make vB.org go anywhere but up. Here is the past/present/future for vB.org....

2000 vB.com is hosting hacks....
2001 vB.org opens with vBulletin 2 hacks (all hacks from vb.com transfered to vb.org)
2004 vB.org allows vB3.0 hack releases
2005 vB.org allows vB3.5 Beta Hacks to be released.
2008 vB.org allows vB4.0 Beta Hacks to be released
2020 vB.org allows vB5.0 Beta Hacks to be released

You see a pattern yet? vB.org is for hacks. :) vB.com is just for the default software. If your having a problem with the default features of vBulletin and all your plugins are DISABLED then you would go to vB.com. If the problem only happens when your plugins are turned on, then you would narrow down which one it is, and ask for support here at vB.org. (The hack thread)

Paul M
02-06-2006, 12:15 PM
I'm pointing out that the plugin system kinda makes vb.org obsolete. Well it will if vb.com allow plugins to be released on their site. Which would probably end the relationship between vb.org and vb.com. Does no one see this?Nope, no one sees this. Does the word "paranoid" ring any bells :p

Logikos
02-06-2006, 04:26 PM
* Logikos will miss vB.org :(

Marco van Herwaarden
02-08-2006, 05:56 AM
* LiveWire will miss vB.org
If it is that much important to you, we will keep it.

Chris M
02-08-2006, 06:23 AM
If it is that much important to you, we will keep it.

Yes, provided you pay us 100 earth dollars per month :p

Chris

Logikos
02-08-2006, 06:40 AM
If it is that much important to you, we will keep it.

Yay, my voice was heard! :p

Brad
02-09-2006, 06:54 AM
uh... yeah neither.

I'm pointing out that the plugin system kinda makes vb.org obsolete. Well it will if vb.com allow plugins to be released on their site. Which would probably end the relationship between vb.org and vb.com. Does no one see this?

This site was created so developers could share their work with each other and the small portion of the vBulletin user base that use code modifications. Even though we are a small portion of the overall user base we have special needs as a community, needs that would not mix well with the needs of regular customers that only need general support.

Imagine the clutter vBulletin.com's forum would become if the forums from vBulletin.org were hosted there. That would be very confusing to general user base! What about the custom code we run here to list modifications? I don't think the guys at vBulletin.com would fancy running all this custom code on a forum that is getting updates from CVS all of the time. :)

You should not fear the plug-in system begin the end of vBulletin.org. :)